Sugar Hill, GA

Water Damage in Sugar Hill, GA: Gas Lines, Homes and Rain

Smell gas, or see water first?

In Sugar Hill the city runs its own gas utility, so a gas smell goes to 911 or the city's gas line, and a water or sewer emergency goes to Gwinnett County. Once the danger has passed and a floor is still wet, call (678) 572-1407; appliance and water heater leaks covers the gas water heater case.

Call (678) 572-1407

Sugar Hill

The houses in this town

Census Bureau 2024 five-year estimates, read through Census Reporter, count about 8,978 housing units in Sugar Hill, give or take 372. The median year built is 2003, give or take 2. About 24.7 percent date from 1990 to 1999, 28.1 percent from 2000 to 2009 and 24.7 percent from 2010 to 2019. Of 8,750 occupied homes, 1,757 are rented, about 20 percent, give or take 334 homes. Renters contact the landlord first. Each number here is an estimate that carries its own margin of error.

Tips for this town

A gas smell in Sugar Hill: go outside, then phone 911 or the city's gas line at (770) 271-2137, the number the city's gas page prints beside its advice to get out first.
Water or sewer emergencies go to Gwinnett County Water Resources at 678.376.7000, according to the city's FAQ, which also says septic systems are the owner's to maintain.
Georgia Power (1.888.660.5890) and Jackson EMC (1.800.462.3691) both appear in the city's FAQ, and the bill shows which of the two serves a house.
About one in five occupied homes in Sugar Hill is rented. If you rent, the landlord comes first.
When the smell, the spark or the spray is dealt with and a floor is still damp, call (678) 572-1407.

Sugar Hill

Rain, freezes and storms

The gauge used here is Buford 2.8 SSE, in the town next door. Its NOAA 1991-2020 normals total 58.14 inches a year, with 6.19 inches in July and 3.90 in October. Cumming 2 N, a station north of town, counts between 1.3 and 1.7 days with at least 1.00 inch of rain in every month of the year. A gauge in Buford is not a gauge in Sugar Hill, so rainfall at your address may differ.

Sugar Hill

City offices and paperwork

Sugar Hill's Building Services office is at 5039 West Broad Street and answers at (770) 945-6734, Monday to Friday, 8 to 5. Inspection requests go in online or by message to the address on the page, and the page says a request made before 2 p.m. is booked for the following business day. The city's FAQ offers a rule of thumb: a permit is needed when an existing structure is modified or added to. Code enforcement uses the same phone number, (770) 945-6734.

Where this comes from

Checked 1 Nov 2026